If you haven’t realized yet, we are already in 2020- A digital era where everything is done by going online. It doesn’t matter if getting a prescription from a doctor or antique shopping. Businesses are having an opportunity to expand themselves by adapting the digital marketing trends for generating much more quality leads. Well, back in 1996 Microsoft launched a virtual assistant chatbot named “Clippy” which was shut down by them in 2002 because of the criticism it gets from users. But nowadays that type of assistants are high in demand by businesses with a blend of artificial intelligence which makes it is more reliable and best source of communication with customers in real-time. Also as the best digital marketing company in Jalandhar , we can tell you chatbots will save a lot of money on customer service and it will totally change the way of interacting with customers in the future. What are chatbots? Chatbots are basically an artificial software program used for real-time c