As many people
have ignored this but we are in Digital Darwinism, the world is going digital
too fast and now it’s wrong if we talk about the merits and demerits of digital
marketing because we all know when we will be debating on this topic most of
the companies will step forward towards its acceptance and make a fortune
because it’s a fact that digital marketing is now and will be the big thing
doesn’t matter if it’s a prescription of a doctor or studying for your masters
everything is going digital. As a digital marketing company in Jalandhar,
we can tell you confidently that the people who smell this coming are going on
a way to success and people who even today are not accepting the digital era
they are coming to end their businesses soon. Because out there are some
businesses that know their customer's likes and dislikes better than
themselves, so they can purpose them anything with the best
interest.
According to a
recent study, experts say that artificial intelligence will take over the whole
market by 2025 and 2020 can be the start of it. We came up with some trends
which begin to be on top in the digital marketing era which will help you grow
by this emerging time and make you sustain in the market because customers
already love these marketing tools.
Let’s talk about
some tools that will become the trend by the end of 2020
1.Chatbots
Chatbots can be
the next big thing and it's already spreading. This AI-based technology uses
instant messaging to chat in real-time, 24 hours 365 days with site viewers.
Companies who are using it they come to know how effective this artificial
intelligence the tool can be and according to a recent survey 65 percent people
prefer to message online Chatbots with a brand and just to let you know
according to survey 80 percent of business will be adopting Chatbots in 2020
and it is assumed that its size in 2020 will be 8 billion dollars per annum
Chatbots are more
preferable by businesses that are directly touched with consumers and consumers
consider it is a smart customer support service.
2.Customization
If you really want
to go ahead of every trend of 2020 and want to be on high with digital
marketing you must have to start with customization. Customization is just
defined as treating every individual customer as different from another. And
it’s true because what is the point of presenting the same marketing to every
human when they have different interests and needs. It starts with customizing
content, emails, messages, and suggestions.
The best example
would be Netflix. It always shows promotions and suggestions to content in the
personalized way they know what their customer like and this is like you got a
key to success when you know what your customers like about that product you
are serving so you can directly present them that not like you can send those
promotional emails that remain in their spam folder.
If you want to
send them promotional mails do that in a customized manner.
Companies like
Amazon, spice jet, Cadbury and Starbucks are already using this and they even
got results up to 25 to 35 percent higher click-through rate than
non-customized emails.
3.Influencers are the new celebrities
In this digital era, The industry is also growing
which is social media and there are tons of influencers who are admired by
people so much here is a thing we know that our customers blindly admire this
influencer how he dresses what he eats they admire that all why we can’t use
that for our benefit. even a study says that 63 percent of people trust the
words of influencers on brand more than even brand tell them about themselves
so why don’t we in cash that for the betterment of our brand using this
platform and as a digital marketing company in Jalandhar, we can help
you frame your new strategy.
4.Voice command
Voice command is
like the digital assistant who follows your commands and helps navigate your
phones or they can be your smart speakers who are taking care of your basic
commands like di out the lights wake me up or play me music actually almost
everything and its improving day by day and this is a billion-dollar industry
with high impact on digital marketing
These kinds of
ideas should come up. In our perspective, the biggest benefit of this voice
command the industry is that customers treat this digital assistant as a smart
human and this smart human knows everything about his owner and the best part
is this smart assistant is on our side we can use him to promote ourselves in
smarter ways we can have data about being more personalized with customers.
Today we have big
brands like Alexa, Siri, Google Assistant, Bixby, Cortana and here are
some stats that how they are performing in this industry.
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